Reservations can be made in person or through the website. Reservations are recommended. Participants can book on a walk-in, same day basis if there is availability.

Yes. Children must be 3 years old or older to participate. Guests 17 and under need to be accompanied by an adult encounter participant.

Minors that are not with a legal guardian will not be admitted without a signed and notarized Child Care Form located at: https://waiver.smartwaiver.com/w/5ca6139a9b6b6/web/

We suggest being as comfortable as possible.

We ask you arrive to the Guest Relations Office 10 minutes before your scheduled encounter. Your trainer will pick you up from the Guest Relations Office and take you to the encounter.

Yes, we do have a photographer available.

Absolutely! Feel free to take your own pictures.

Rainy days and storms are inevitable in Miami, so Jungle Island is open rain or shine! Some pathways are under cover but much of the park is open to the elements. To keep Jungle Island’s guests, staff, and animals safe during storms we abide by the following protocols.

When lightning occurs within 10 miles of Jungle Island, animal encounters and tree walk village will be temporarily closed to the public. Jungle Island officials will wait to reopen these experiences until 15-30 minutes after the last lightning strike. All guests are then encouraged to stay under cover and out of the storm. This is a great time to get a bite to eat or browse our gift shop!

Guests who have purchased animal encounters will have the opportunity to reschedule or join a tour later in the day if space is available.

Jungle Island animals may also be taken to behind the scenes housing during the inclement weather. Not to worry though! These animals will come back out once it is safe to do so.

These policies and procedures are in place to keep our adventurers safe and we thank you in advance for your understanding.