Frequently asked questions
The sloth encounter lasts 10 minutes.
Reservations can be made in person or through the website. Reservations are recommended. Participants can book on a walk-in, same day basis if there is availability.
Yes. Children must be 12 years old or older to participate. Guests 18 and under, must be accompanied by a paid adult.
We suggest being as comfortable as possible.
We ask you arrive to the Guest Relations Office 10 minutes before your scheduled encounter. Your trainer will pick you up from the Guest Relations Office and take you to the encounter.
Unfortunately, there is no photographer, but you can take your own pictures with your camera.
Absolutely! Feel free to take your own pictures.
Jungle Island Park Hours: 10 AM – 5 PM – Daily
Ticket counter hours 10 AM - 4 PM – Daily
Luminosa Open Daily
Sunday through Thursday 5 PM – 10 PM
Friday & Saturday 5 PM – 11 PM
Ticket counter closes one hour prior to park closing.